Terms and conditions - Tendra

IMPORTANT - PLEASE READ CAREFULLY By accessing or using www.tendra.com (the "Website"), you agree to be bound by these Website Terms and Conditions. If you do not agree, you must not use the Website. These terms govern use of the Website only. Separate commercial terms apply to the provision of services by Tendra.

About Us

1.1 This Website is operated by Tendra Technical Services Limited, a company registered in England and Wales under company number 16711832, with its registered office at Suite 1A, Grove Chambers, 36 Green Lane, Wilmslow, SK9 1LD (“Tendra”, “we”, “us”, “our”).

1.2 You can contact us by using the enquiry form on this Website or by writing to us at the registered address above.

Acceptance of Terms

2.1 By accessing and using this Website, you confirm that you accept these Terms and that you agree to comply with them.

2.2 We recommend that you print or save a copy of these Terms for future reference.

2.3 These Terms should be read in conjunction with our Privacy Policy and Cookie Policy, which also apply to your use of this Website.

2.4 We may update these Terms at any time by amending this page. You are expected to check this page periodically to take notice of any changes. The date at the top of this page indicates when these Terms were last updated.

Access to the Website

3.1 Access to this Website is provided on a temporary basis. We reserve the right to withdraw or amend the services we provide on the Website without notice.

3.2 We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis.

3.3 You are responsible for making all arrangements necessary for you to have access to the Website.

3.4 You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and that they comply with them.

Acceptable Use

4.1 You may use this Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the Website.

4.2 You must not use this Website:

In any way that breaches any applicable local, national, or international law or regulation;
In any way that is fraudulent, unlawful, or has any fraudulent purpose or effect;
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material;
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
To attempt to gain unauthorised access to any part of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website;
To attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

4.3 We will report any breach of this clause to the relevant law enforcement authorities and will cooperate with those authorities by disclosing your identity. In the event of such a breach, your right to use this Website will cease immediately.

Contact / Enquiry Form

5.1 This Website contains a contact form through which you may submit enquiries to us. By submitting the form, you consent to us collecting and processing the personal data you provide, in accordance with our Privacy Policy.

5.2 The contact form collects your first name, last name, email address, subject, and message. This information is used solely to respond to your enquiry.

5.3 We will not use the information you provide via the contact form to send you unsolicited marketing communications without your separate, specific consent.

5.4 You warrant that any information you submit via the contact form is accurate, complete, and not misleading.

5.5 We aim to respond to all genuine enquiries within three Business Days, though this cannot be guaranteed.

Intellectual Property

6.1 This Website and its content, including but not limited to text, graphics, logos, icons, images, and the compilation thereof, are the property of Tendra Technical Services Limited or its content suppliers and are protected by United Kingdom and international copyright laws.

6.2 You may print or download content from the Website for your personal, non-commercial use only. You must not modify, copy, reproduce, republish, upload, post, transmit, or distribute any content on the Website for any commercial purpose without our prior written permission.

6.3 The Tendra name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Tendra Technical Services Limited. You must not use such marks without our prior written approval.

Disclaimer of Warranties

7.1 This Website is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website.

7.2 Whilst we use reasonable endeavours to ensure that the content of the Website is accurate and up to date, we make no warranty that the Website will be error-free or uninterrupted, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs.

7.3 Nothing on this Website constitutes professional advice of any kind. Specific advice should always be sought from qualified professionals.

Limitation of Liability

8.1 Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence;
Fraud or fraudulent misrepresentation;
Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability.

8.2 Subject to clause 8.1, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

Use of, or inability to use, the Website;
Use of or reliance on any content displayed on the Website.

8.3 In particular, we will not be liable for any indirect or consequential loss, loss of profits, loss of business, or loss of data arising in connection with your use of the Website.

8.4 This Website is intended for business-to-business audiences. It is not directed at consumers. To the extent permitted by law, all implied warranties, conditions, and other terms are excluded.

Third-Party Links

9.1 This Website may contain links to the websites of our group companies and other third parties. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9.2 Our inclusion of a link does not imply any endorsement of the linked website.

Viruses

10.1 We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Website. You should use your own virus protection software.

Governing Law and Jurisdiction

11.1 These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

11.2 You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

General

12.1 If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

12.2 Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

12.3 These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us in relation to your use of this Website.