Cookie policy

About this Cookie Policy

This Cookie Policy explains how Tendra Technical Services Limited uses cookies and similar tracking technologies when you visit www.tendra.com. It should be read alongside our Privacy Policy and Website Terms and Conditions.

What Are Cookies?

1.1 Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently, to provide information to website owners, and to improve user experience.

1.2 Cookies may be ‘session cookies’ (which expire when you close your browser) or ‘persistent cookies’ (which remain on your device for a set period or until deleted).

1.3 Similar technologies, such as web beacons, pixels, and local storage, may also be used on this website and are covered by this policy.

Who Sets Cookies on This Website?

2.1 This website is custom-built and operated by Tendra Technical Services Limited. Cookies on this website are set by:

• Tendra Technical Services Limited (first-party cookies); and
• where applicable, third-party service providers (third-party cookies).

2.2 We do not control cookies set by any third-party services. Where third-party cookies are used, you should review those providers’ own cookie and privacy policies.

What Cookies Do We Use?

3.1 The following categories of cookies may be used on this website:

• Strictly necessary (no consent required) - Essential for the website to function, including remembering your cookie preferences and maintaining security. The website cannot function without these.
• Performance / analytics (consent required) - Where enabled, these collect aggregated information about how visitors use the website so we can improve it. None are currently in use on this website.
• Marketing / targeting (consent required) - Where enabled, these are used to deliver content and adverts relevant to your interests. None are currently in use on this website.

Your Cookie Choices and Consent

4.1 Under the UK Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR, we are required to obtain your consent before placing non-essential cookies on your device.

4.2 When you first visit this website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clicking the 'Manage cookies' link in the footer of any page, or by clearing your cookies and revisiting the site.

4.3 Please note that if you reject or disable certain cookies, some parts of the website may not function as intended.

How to Control Cookies via Your Browser

5.1 Most web browsers allow you to manage cookies through the browser settings. You can:

• Block all cookies;
• Delete existing cookies;
• Allow only certain sites to set cookies.

5.2 Information on how to manage cookies in common browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Microsoft Edge: Settings → Cookies and Site Permissions
• Safari: Preferences → Privacy → Manage Website Data

5.3 You can also find information about managing cookies at www.allaboutcookies.org.

Third-Party Cookies

6.1 Our website is hosted on UK-based infrastructure. Our hosting provider does not set tracking or advertising cookies through this website.

6.2 We are not responsible for the content or privacy practices of third-party sites to which this website may link.

Updates to This Cookie Policy

7.1 We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. We will post any changes on this page.

7.2 We recommend you review this policy periodically to stay informed about our cookie practices.

Contact Us

8.1 If you have any questions about our use of cookies, please contact us at:

Email: enquiries@tendra.com

Post: Tendra Technical Services Limited, Suite 1A, Grove Chambers, 36 Green Lane, Wilmslow, SK9 1LD